PRIVACY POLICY
Our website address is: https://smstore.com.au.
We believe your business is no one else’s. Your privacy is important to you and to us. So, we’ll protect the information you share with us. To protect your privacy, smstore.com.au follows different principles in accordance with worldwide practices for customer privacy and data protection.
- We won’t sell or give away your name, mail address, phone number, email address or any other information to anyone.
- We’ll use state-of-the-art security measures to protect your information from unauthorised users.
NOTICE
We will ask you when we need information that personally identifies you or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site. We use your Personal Information for four primary purposes:
- To make the site easier for you to use by not having to enter information more than once.
- To help you quickly find products or information.
- To help us create content most relevant to you.
- To alert you to new products, special offers, updated information and other new services from SM Store.
CONSENT
If you choose not to register or provide personal information, you can still use most of smstore.com.au. But you will not be able to access areas that require registration.
If you decide to register, you will be able to select the kinds of information you want to receive from us by subscribing to various services, like our electronic newsletters. If you do not want us to communicate with you about other offers regarding smstore.com.au products or services by email, postal mail, or telephone, you may select the option stating that you do not wish to receive marketing messages from smstore.com.au.
smstore.com.au occasionally allows other companies to offer our registered customers information about their products and services. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.
ACCESS
We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the Visitor Centre. There, you can:
- View and edit personal information you have already given us.
- Tell us whether you want us to send you marketing information, or whether you want third parties to send you their offers.
- Sign up for electronic newsletters about our services and products.
- Register. Once you register, you won’t need to do it again. Wherever you go to smstore.com.au, your information stays with you.
SECURITY
smstore.com.au has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorised access or disclosure, alteration, or destruction.
Your personal information is never shared outside the company without your permission, except under conditions explained above. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in Australia or any other country where smstore.com.au, its subsidiaries, affiliates or agents are located.
You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.
NOTICE TO PARENTS
Parents or guardians: we want to help you guard your children’s privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.
ENFORCEMENT
If for some reason you believe smstore.com.au has not adhered to these principles, please notify us by email at CONTACT US page, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.
ELECTRONIC PRODUCT REGISTRATION
When you buy a new product, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you’ve already left with us (we call that information your personal profile). If you haven’t previously registered with us, we create a personal profile for you from your product registration information. If you ever want to review or update that information, you can visit the Profile Centre, click on Update Profile, and edit any of the Personal Information in your profile. If you haven’t already created a Registration ID, we will ask you to do so. This ensures that only you can access your information.
CUSTOMER PROFILES
As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.
When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across smstore.com.au, allowing you to purchase products throughout smstore.com.au. Even if you switch computers, you won’t have to re-register – just use your Registration ID to identify yourself.
WHAT WE DO WITH THE INFORMATION YOU SHARE
When you join us, you provide us with your contact information, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. We don’t use this information again without your permission.
We occasionally hire other companies to provide limited services on our behalf, including packaging, mailing and delivering purchases, answering customer questions about products or services, sending postal mail and processing event registration. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
smstore.com.au will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on smstore.com.au or the site; (b) protect and defend the rights or property of smstore.com.au and its family of Web sites, and, (c) act in urgent circumstances to protect the personal safety of users of smstore.com.au, its Web sites, or the public.